Anthony Klotz didn’t intend to create a viral phrase when he told Bloomberg Businessweek in May 2021 that a “great resignation” was coming. But that’s exactly what happened. The associate professor of management at Texas A&M University’s Mays Business School was simply doing what he’s been doing for years—observing and studying the ways people resign from their jobs.
But Klotz was right. People are resigning from their jobs. In droves. Quit rates hit an all-time high in April 2021, according to Bureau of Labor Statistics (BLS) data. And March and May came close.
So, as a manager, how