With COVID-19 upending nearly every aspect of the way we work, many companies spent the greater part of last year trying to find the best way to stay productive while ensuring employees’ and customers’ safety. For many, this meant taking the traditional processes and making them remote without disrupting established workflows. The agendas of meetings held over Zoom don’t vary all that widely from those in person, as one example.
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Not every element of business can be carbon copied into a remote environment, however. For these sorts of problems, organizations might want to turn