One crucial factor that can make or break a company’s success is its ability to attract, engage, and retain top talent. To achieve this, organizations must embrace continuous employee listening as a strategic imperative.
According to McKinsey, continuous employee listening refers to the practice of actively seeking and leveraging employee feedback on an ongoing basis. It involves adopting a proactive approach to understand employee sentiments, experiences, and needs. Unlike traditional employee surveys, which are conducted periodically, continuous employee listening ensures a constant flow of insights, enabling organizations to make timely and informed decisions.
Enhancing Employee Engagement and Satisfaction