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When Richard Chaifetz practiced neuropsychology in hospital groups and outpatient centers years ago, everything about mental health was “hush-hush,” he says. “You understood you might have a problem, but you didn’t talk about it.”
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And when he founded employee assistance program provider ComPsych in 1984—now the world’s largest provider of EAPs, servicing more than 60,000 organizations and 130 million individuals throughout the U.S. and 190 countries—even the name of the company, he says, turned people off. “People urged me to change the name,” he says.
That’s all shifted over the years.
“It’s a 360-degree change,” Chaifetz says.
