Author: Chris Pope, VP Innovation, ServiceNow
The renaissance we are currently experiencing in Artificial Intelligence (AI), and all forms of Machine Learning (ML), has given rise to widespread discussion on how business will run in the immediate future. As the impact of AI starts to be applied to real-world use cases, we will inevitably need to get used to some new terminology. One of the technology industry’s new favorites is the notion of the ‘cobot’, short for collaborative-robot.
Cobots come in many forms. Some will be purely software-based helper robots that we might think of as sophisticated extensions of