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For the last five years or so, human resource executives have been gradually coming to terms with the rapid growth of artificial intelligence for critical tasks like evaluating job applicants or developing chatbots to answer basic employee questions.
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But HR strategists experimenting with the much-hyped ChatGPT—the new AI search tool that can answer complex questions with instant, easily understandable responses—say people managers have no idea what’s about to hit them. And they need to get ready quickly.
How is ChatGPT different from the AI-powered tools HR has started growing accustomed to using? For one, it’s been trained