Changes in HR tech reflect growing importance of employee experience

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The modern HR mindset has shifted in the last several years—and so has the way HR professionals view workplace technology.

In the last few years, technology deployments “often resulted in replicating what were tried and true but often tired methods of HR and IT,” Edward Miller, managing director at Accenture, said Tuesday during HRE’s HR Technology Conference & Exposition, held virtually. “Systems were built that worked for the needs of HR and IT, rather than for the employee, the manager and the business.”

Now, the role of HR has pivoted from accepting the status quo to a place of heightened

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