How to support women of color during COVID-19

Reading Time: 10 minutes COVID-19 is an unprecedented time of deep uncertainty. This fact is not lost on most. However, as we’ve read in the newspapers, heard in podcasts, and seen in our communities, COVID-19 has had a disproportionate impact on many communities of color. Coupled with the compounding effects of xenophobia, police brutality, and the misclassification of Native …
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Meet your people where they are: feedback in the flow of work

Reading Time: 6 minutes The rhythm of work as we know it has changed. For many of us, the office commute and conversation at the watercooler are things of the past. We now find ourselves hopping from one video call to the next—and think of jeans as ‘home office fancy’. While it may no longer be possible to walk …
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What demographic questions should you ask in surveys?

Reading Time: 8 minutes Demographics refer to the characteristics, traits, and qualities that make us who we are. The demographics of your company’s employees can help you identify the types of people that comprise your workforce. Collecting this type of information can help you understand employee survey results better, as we know that different identities and traits can impact …
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6 common biases to overcome for performance reviews

Reading Time: 9 minutes As humans, we’re all prone to biases. We constantly assess people and situations through the lens of our own prejudices – even when we don’t intend to. You can imagine how this can have a significant impact when it comes to performance reviews.  But there’s good news. Once you’re aware that these biases exist, you …
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Performance management post-COVID-19: things to consider

Reading Time: 8 minutes COVID-19 has disrupted how organizations are operating, with many experiencing reduced hours, adjusted goals, furloughs, or even layoffs.  Thus it is necessary for organizations to re-evaluate aspects of their performance management system to better respond to the current context of their organizations. Performance management conversations can be a daunting experience for managers and employees when …
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Employee experience data: the secret to tough decisions

Reading Time: 7 minutes When it comes to making tough decisions in the workplace, like opening a new office or downsizing a team, reliable data is critical. But oftentimes, making the decision isn’t the hard part. Most businesses miss the mark when they don’t properly anticipate the impact a decision will have on employees.  How companies react and take …
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Surveying on anti-racism and Black Lives Matter protests

Reading Time: 8 minutes We are facing turbulent times. COVID-19 has shifted the world of work and claimed many lives, disproportionately impacting the Black community. Simultaneously, the impacts of systemic racism and police brutality in the US have led to international protests demanding justice and reform.  Perhaps more than ever before, organizations are looking for ways to keep lines …
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5 steps to performance change management planning

Reading Time: 6 minutes In times of uncertainty, organizations and individuals alike are compelled to accept that change is the only constant. While discomfort and resistance are natural consequences of any change, planning and preparation can help smooth the transition. In response to the COVID-19 pandemic, most companies have adapted their core processes and workflows in order to stay …
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The secret to happy customers: employee engagement

Reading Time: 5 minutes The secret to happy customers? Happy employees. While that answer might seem simple, keeping your employees happy is often easier said than done. Not to mention that building a business case for employee engagement can be a difficult, and at times daunting task.  Nevertheless, keeping employees engaged has become one of the top priorities among …
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How to effectively leverage pulse surveys during a crisis

Reading Time: 4 minutes Pulse surveys are a great way to get a temperature check on your organization. These brief check-ins can surface what’s top-of-mind for your employees and help you respond quickly. While it may seem like you should pulse often, it’s actually not always the best way to collect valuable information from your employees. Given their brief …
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Culture Amp welcomes Michael Callans as Vice President of People Science

Reading Time: 2 minutes “Michael’s many years of experience in the industrial psychology field and his trailblazing advancements in the marketplace will be critical for helping our customers get to the next level of understanding,” says JD Peterson, our Chief Growth Officer at Culture Amp. A new leader for our people scientists We’re delighted to welcome Michael Callans as …
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A guide for mapping your employee experience

Reading Time: 4 minutes From the moment a candidate becomes attracted to your business, you have the opportunity to engage them in a unique experience. But the journey from interested candidate to fulfilled employee should be intentionally mapped. Planning what your company’s employee experience (EX) looks like brings structure to each of the stages involved in an employee’s journey, …
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How to fuel your connection with wellness

Reading Time: 6 minutes I joined Actualize Consulting in 2005 to help build out its internal operations. In my first five years at the firm, we were experiencing financial and operational success, yet as a leadership team we were not focused on our people. In fact, nor were we setting a good example – I didn’t even take a …
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Tools to help you navigate the return to the workplace – Q2’20 updates

Reading Time: 4 minutes This month, we’re sharing a collection of updates to help you and your people to navigate change and uncertainty. We spoke with Chloe Hamman, Director of People Science at Culture Amp to learn more about our approach to creating these updates. “Throughout this time, our team of People Scientists is developing tools that help you …
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Why and how to use employee experience data in decision-making

Reading Time: 5 minutes Research consistently shows that employee experience (EX) is strongly tied to performance, productivity, and turnover. Leaders who collect, analyze, and utilize EX survey data can make well-informed decisions about everything, from salaries, to sales targets and benefit offerings. Data collected at different employee touchpoints (i.e. onboarding surveys, pulse surveys, exit surveys) reflects the individual and …
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5 things to keep in mind when returning to the workplace during COVID-19

Reading Time: 10 minutes As businesses and offices being to open in countries around the world, companies in the U.S. are starting to plan for a return to the workplace.  This is a critical time for organizations to survey employees. Surveys provide insight into how teams are feeling and what the top concerns are with regard to an upcoming …
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One Black employee’s answer to “How can I help?”

Reading Time: 20 minutes As a part of our commitment to helping our customers and community build equitable organizations, we’re sharing guidance on how you can begin to practice anti-racism in your life and work. A key part of allyship is listening to underrepresented voices, and in this instance requires centering and prioritizing Black people’s specifically. To that end, …
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How HR can support first-time managers through a crisis

Reading Time: 6 minutes Becoming a manager for the first time is challenging enough on its own. And adding crisis or hardship into the mix can put new managers to the test. This is why it’s crucial for HR leaders to provide new managers with the training, resources, and support needed to guide their team through difficult situations. In …
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How to adapt goals in a time of crisis

Reading Time: 6 minutes An effective performance management process should create a shared understanding about what needs to be achieved at an organizational level. It should also make clear what individuals or teams have to do, learn, and develop to be successful within that context. Unfortunately, more often than not, this isn’t the case when it comes to performance …
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To the Black community: we’re with you

Reading Time: 3 minutes Black people matter. Black people’s rights matter. Black lives matter.  George Floyd, Ahmaud Arbrey, and Breonna Taylor matter. And so do the hundreds of people–disproportionately Black–killed by police in America every year. It feels almost unbelievable that our world, our institutions, and our communities today do not recognize these fundamental truths. After witnessing the murder …
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