Candidate Exit Interviews – Getting Feedback From Your Recruiting Customers (The #2 barrier to recruiting excellence)

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The two dumbest things in recruiting are not soliciting candidate feedback and not assessing new-hire performance (a.k.a. quality of hire). 

Unfortunately, most in recruiting are not even aware of the practice of “candidate exit interviews,” soliciting new hires and candidate feedback after completing each hiring process. Unfortunately, gathering exit interview information from candidates is quite rare. Even though customer/user feedback is “a given” in literally every business function, data shows that it’s rare in recruiting.

Only 6% of firms capture feedback from every new hire. In a related error, only 15% gathered it from those that rejected their offer,

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