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With the United States experiencing a high number of shootings and instances of workplace violence—OSHA says one million employees report an incident of workplace violence every year—the dire statistics beg the question for HR leaders: Can AI-powered employee listening tools predict if an employee could be violent while on the job?
Not yet, say industry experts, although some tools are able to flag certain employee behaviors that might warrant attention.
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Today’s listening tools are designed to conduct and analyze the data from employee sentiments and, in some cases, gauge if a worker is likely to resign. But
