Build Organizational Resilience for Today and Tomorrow

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As business strategies continue to evolve, organizations will need to take deliberate action to prioritize resilience and not just focus on efficiency if they want to succeed in their strategic ambitions.

Jackie Wiles, Associate Content Director, sits down with Gartner VP Caroline Walsh for a discussion on where and how employees and processes are showing the strain today, and what actions can build resilience — particularly in terms of realigning skills and work design.

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For the full conversation, watch the video below or read a transcript of Caroline Walsh’s responses, which have been edited here for length and

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