Complacency is a dangerous word in business management. To grow and succeed, companies need to be flexible, innovative, and continuously evolve in line with market needs and trends. If they fail to do so, even the most successful companies risk falling behind and eventually becoming obsolete, as was the fate of Kodak, Blackberry, and Blockbuster, previous household names that failed to move with the times.
According to a McKinsey Global Survey, the more transformation a company goes through, the greater its chance of success. But, change also has its challenges. Another McKinsey research revealed that companies that undergo large-scale