Many of us are happy to see 2020 in the rearview mirror. But I think there are positive lessons learned that will be important to keep in mind for 2021. Following are the ones that most resonate with me.
We were reminded to be humble.
The virus is a sneaky, unpredictable enemy. The best leaders recognized early that they didn’t have all the answers and realized that “learning as we go” was the best strategy of all. I’d suggest that humility is a business strength in good times, too. Even Amazon, one of the most successful companies in the world,