People don’t want to be told what to do; they want to be heard.
In my experience as a clinician and an executive in people operations, the greatest opportunities for both personal and organizational change occur in a psychologically safe environment that invites engagement. Such safety is established in one-on-one conversations and by fostering company-wide programs and behaviors that encourage inclusion, compassion, and equitable day to day practices. Nowhere is this more important than during discussions on mental health.
The trauma of the past two and a half years, from the pandemic to social unrest, placed unprecedented pressure