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In their groundbreaking book, First, Break All The Rules – What the World’s Best Managers Do Differently, Gallup researchers uncovered what truly differentiates exceptional managers. Their findings, which led to the renowned Q12 engagement survey, revealed that great managers focus first on outcomes rather than traditional requirements. Today, with employee engagement at abysmally low levels as shown below, these insights are more relevant than ever.
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Their findings, which led to the renowned Q12 engagement survey, revealed that great managers focus first on outcomes rather than traditional requirements.
The BEST Management Framework to Optimize the