The Human Resources (HR) department has always walked a tightrope when it comes to maintaining the delicate balance between safeguarding employee privacy and offering the right kind of support. This task becomes even more complicated when dealing with long-term disability cases. With the rise in long-term disability claims—everything from mental health issues to chronic conditions like arthritis—HR professionals need to be well-prepared to handle these sensitive situations while respecting confidentiality. According to the U.S. Bureau of Labor Statistics, only 35% of private-industry workers had access to employer-provided long-term disability insurance as of 2022.
This lack of widespread coverage further underlines