Bad Apples 101: Dealing with Difficult Employees

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No one becomes an HR professional, a manager, or a business owner with the delusion that it will be all puppies, rainbows, and cotton candy. So why do some leaders shy away from dealing with difficult employees or throw up their hands like there’s no solution? A recent case from the federal district court in New Orleans gives us a chance to examine how an employer handled a difficult employee and to explore strategies for dealing with challenging members of the workforce.

In the case, an African-American steel mill operator worked for nearly seven years as a self-proclaimed steady

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