Amazon Takes the Human out of HR and It Doesn’t Go Well

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98 percent of everything’s going great — people are having the right experiences,” said Amazon HR leader Ofori Agboka.

That sounds amazing. A lot of us would be thrilled to have 98 percent of things going great in our lives, but when it comes from Amazon, a company with 1.3 million people, that means it’s not going well for 26,000 people.

The New York Times discussed the troubles of employees at a large warehouse on Staten Island called JFK8. With Covid shutting down brick and mortar stores, work went up at Amazon. Growth is difficult for any company, and with such a

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