AI Is a Journey, Not a Product: How Kuehne+Nagel Leverages AI in the Employee Experience
If you’ve engaged in a conversation about AI technology lately, you might notice an abundance of clichés: You get out what you put in. You reap what you sow. It’s a journey.
AI-powered technology often is described in these terms for good reason. Rather than functioning as plug-and-play products, these tools require ongoing human attention and adjustment to achieve the type of high-impact results that attract organizations to the technology in the first place. Think of the regular maintenance a car needs for optimal