A Key Pandemic Lesson Learned: Invest in Your Talent

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As global organizations move beyond pandemic response, it’s time to focus on what will drive a thriving recovery phase. Our study of corporate performance in 2020 suggests that your approach to talent management investment will be key to your success. 

The economic uncertainty created by the COVID-19 pandemic prompted most organizations to accelerate cost-containment strategies almost overnight. Many went ahead with difficult decisions to reduce budgets and spending and undertook employee cost reduction strategies, including layoffs. But some companies outperformed, and we wanted to know what lessons could be learned from their choices. 

Gartner analyzed the 2020 earnings-call transcripts of

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