A Customer Advisory Board Underscores the Power of Listening

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A Customer Advisory Board Underscores the Power of Listening

I was raised in a family of educators, professors, and school teachers. My dad was a principal, and I taught high school economics for six years in Minneapolis before finding my other calling as a corporate human resources executive. So listening to people has become my superpower.
 

Most people think of good old “HR” for payroll questions and things like that, but in reality it’s the place where culture is born. Culture is what HR is really about. It sets the tone for the broader organization. Done right, it attracts great

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