Not too long ago the main instrument to gather data about the mood of the employees in various parts of the organization was the annual employee engagement survey. Once a year, or once every two years, a long questionnaire was distributed to the employees.
Usually, 50-70% of employees responded.
The answers were analyzed and often months later the reports were ready. Management discussed the outcomes, and a summary was communicated to the employees. Focus groups discussed the outcomes and made some suggestions for management. And so on, and so on. Even writing the complete process down, takes too