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In the last three years, transformation has become a given for any business striving to stay competitive—as companies across industries face disruptions from the COVID-19 pandemic, emerging technology, the rise of remote work and more. But what exactly makes some transformation projects thrive—and others fall flat?
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That’s what researchers at EY sought to uncover in an expansive, global study conducted in 2021 in partnership with the University of Oxford. Among the major findings was the power of people-centered transformation: If organizations put humans at the center of their transformation, the research found, they are 2.6 times more
