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We’ve published a few articles about digital transformation over the years. It’s an important concept and organizations are going to spend more resources adding and improving technology in their business operations.
But as organizations add technology, they might need to change the way the people side of the business operates. Meaning, we can’t add new technologies and not change the way we lead. I believe that if we change leadership as we’re digitally transforming the business, then technology can add a much-needed human touch (versus detracting from it).
Harvard Business Review recently published an article