Despite all the talk about HR technology and artificial intelligence improving candidate experience, the numbers say otherwise. In fact, candidate resentment has increased by 40% since 2016. But what, exactly, is the cause? A few of the top reasons cited in the just-released 2019 North American Candidate Experience Research Report include: poor communication, discrepancies between the job description and interview experience and disrespect for candidates’ time.
It’s clear that the impact a bad candidate experience can have on one’s business is more than a little troubling. Imagine receiving 100 applications for a single job posting, for which only 1 person is