There have been some big headline news stories recently about the humble job of an employee relations person. Did you miss them? You probably didn’t — -just didn’t think about how HR and employee relations plays a significant role and could have made a real difference, especially in one area: Investigations.
For instance, McDonald’s CEO resigned after an improper relationship with an employee. They are back in court because she wasn’t his only paramour, and there were some sketchy stock transfers. This should have all come out in an investigation, but they didn’t bother to look at his emails.