3 ways to redesign knowledge work for a hybrid world

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When the COVID-19 pandemic forced organizations to shift to remote work, the majority of them did so by virtualizing their existing office-centric design—which is characterized by consistent work experiences—enabling organic interactions and providing managers with direct visibility of employees’ work patterns.

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However, leaders did not account for three fatigue drivers that occur naturally in a remote work environment:

Digital distractions : Email notifications, messaging pings, etc.Virtual overload: More meetings and virtual interactions to try to ensure connectivityAlways-on phenomenon: Employees struggle to disconnect from work

Alexia Cambon

Gartner’s 2021 Hybrid Work Employee Survey of more than 2,400 hybrid or remote knowledge workers revealed that

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