What to do: Challenge yourself to acknowledge an unspoken question.
As a leader, it can be tempting to “overlook” the elephant in the room out of convenience, but doing so almost always leads to a loss of respect. Instead, give your team the credit they deserve: assume they can read between the lines, and make the extra effort to address the question that dwells there. After you’ve acknowledged the unspoken question, move the conversation to finding a solution.
When team members feel they’ve been treated like the astute observers they are, there are two beneficial outcomes.