2021 Predictions: What’s Next for Talent Acquisition in Retail & Grocery?

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Based on data from Square, the share of the retail businesses that continued operating throughout the pandemic and accepted an online payment went from 38% in February, before the pandemic, to 51% in July. Retailers that added online purchase options during the early days of the shutdown will likely not revert to operating models that don’t include e-commerce once the pandemic is under control, as consumers will continue to expect these options to be available.

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