People automatically look to their leaders in times of crisis, and the last few months have certainly delivered some of the greatest challenges those leaders have ever faced. However, once the immediate tests posed by the pandemic have subsided, leaders will need to be equipped to succeed in a significantly transformed world of work – one in which remote, hybrid and flexible working practices will be the cornerstones of the ‘new normal’.
With this in mind, here are 11 of the skills that leaders will require in the new era of work.
1. Emotional intelligence
Emotional intelligence might be