Why Process Matters in HR Decision-Making

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When evaluating how to structure a process robust enough to withstand regulatory scrutiny, technology can help answer compliance questions, assess risk and document the decision-making process.

It’s safe to say that HR departments strive not just for the right result but ultimately, the most defensible outcomes that best mitigate risk.

In an evolving era of HR and people management, “defensible” decisions are even more critical, as unpopular or controversial decisions can go viral in minutes and damage the culture, reputation and profitability of an organization. As a longtime employment law litigator and former chief legal officer, I’ve witnessed many a

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