Why bad managers give KPI’s a bad reputation.

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Mention KPI’s to a lot of recruiters and you get an instant negative reaction. As explained in the book “The Chimp Paradox” by Steve Peters, the brain gets infected by bad experiences, so if a recruiter has been “beaten with a stick” over KPI’s it’s natural their view of them will remain negative and they’ll reject the concept of KPI’s being a good thing.

KPI’s used well are an amazing tool to plan and deliver success, highlight development areas and grow recruiters into business managers. However too many managers who have been battered with KPI’s when they were a recruiter

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