For many managers, especially newer ones, performance-based conversations are uncomfortable.
But these conversations are a critical part of the job and saying the wrong thing during these conversations can demoralize employees – especially if those staffers are already struggling.
That’s why managers need to pay close attention to the specific language these use.
According to Vip Sandhir, the founder and CEO of employee engagement software firm HighGround, these are four phrases managers should avoid:
‘Here is what I need from you’
Sandhir says this phrase alienates staff by focusing on the manager’s needs and not the employee’s.