Does it seem like you’ve been hearing about chatbots at every turn recently? They seem to be taking over every industry conversation as of late, largely in part of the advances in technology that has made these bots more human. Thanks to the use of artificial intelligence (AI) and machine learning, companies can now offer a chatbot experience that is (almost) as good as interacting with a live person.
What exactly is a chatbot? A chatbot is a service that uses different parameters and rules that you interact with via a chat interface. The concept of this