I ran across an INC article titled “What Does the Future of Human Resources Look Like?” I thought it was an interesting read, in particular the last paragraph where the author talks about job title changes. Their takeaway is that moving from job titles like chief human resources officer to chief experience officer signal a change in the profession.
I’m not sure that I agree with that. The candidate experience and employee experience have always been a part of HR. Maybe we didn’t call it the same thing. Or give it the same priority. But it’s been there.