The “9 box” is one of the most popular assessment methods in talent management. I first encountered the 9 box in the 1990s when it was a key part of GE’s highly influential Session C performance management method. Since then I have seen 9 boxes used by many organizations with varying degrees of success. But recent innovations in human capital management (HCM) enabled by advances in cloud technology make me wonder if it is time to replace the 9 box with other more effective talent assessment methods.
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