A weekly summary of trending news & commentary for busy talent acquisition technology execs and professionals.
“Most recruiting leaders simply haven’t taken the time to calculate the damage resulting from a weak process for rejecting applicants. But Virgin Media did. And it found that nearly 2/3 of rejected applicants became ‘detractors’ (they spoke negatively about the firm). Up to 15 percent of applicants who were also simultaneously customers quickly stopped being customers. And thanks to the groundbreaking work of Graeme Johnson, we know the total cost of the damage at Virgin Media was over $5 million, and it was