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Talent Over AI: Which Fast Food Chain’s People Will Outperform Automation?

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I was driving back from vacation last week and saw the scene pictured below in a routine McDonald’s – many of you have seen the same thing, right?  Take a look (email subscribers click through to see the IG post below) and we’ll break it down after the jump:

So here we are.  You’ve stopped into a McDonald’s and you’re presented with the option of using automation to order and pay, or to speak with a live human.  What you do next squarely depends on your take related to the human behind the counter.

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