Sponsor content from HSBC.
Tag: customer experience
How an Automation Platform Can Help Banks Streamline Digital Customer Journeys – SPONSOR CONTENT FROM NEWGEN
Sponsor content from Newgen.
Refocus Your Strategy for Success
Step-by-step guidance for implementing a value-based strategy in your organization.
The Key to Identifying Your Most Valuable Customers
And how to use their insights to improve your products and services.
You Need More Than Data to Understand Your Customers
It’s about building deeper relationships, not simply gathering more information.
Is Your Hospitality Business Ready for a Robot?
Three ways to prepare your staff and workplace.
Creating Customer Service Bots That People Don’t Hate
Four research-backed strategies companies can use to win over consumers.
The Business Case for Love
It’s the most powerful driver of consumer and employee behavior — and yet, businesses don’t study it or have a strategy to harness it.
How Well Do You Know Your Core Customers?
Target your resources at the consumers who drive the most value.