There is a saying in the outplacement business after any reduction in force that managers should “re-recruit” their employees by reminding them how valuable they are. Companies are particularly vulnerable at that time because employee turnover usually spikes. A tool to help re-recruit employees is the stay interview. Stay interviews are conversations with employees about what they like and don’t like about their current role.
If you are waiting until employees leave by doing exit interviews, it’s too late. You’ve already lost them. You might have been able to retain those employees had you known how they felt. Stay interviews