Here’s the bottom line on this week’s anti-racial bias training at Starbucks, and it was captured perfectly in the headline on The New York Times story about the big event. It said:
Starbucks’s Tall Order: Tackle Systemic Racism in 4 Hours
Yup, the NYT is right; it’s unlikely that Starbucks, or any other company, is going to make much of a dent in their employees’ outlook on racism from a four-hour afternoon training session, no matter how well it’s done.
And that’s the big message here. Changing a workplace culture can’t be done overnight, or in an afternoon – especially when