You work tirelessly to serve and to create a sterling reputation in the healthcare community. You’re diligent in protecting your institution and promoting a vibrant, engaged workforce, and your recruitment team works hard to position you as a top employer in the area. But a handful of negative online reviews can destroy what you’ve built in a matter of hours or days.
We live in an environment of searches: we check online reviews before we try a new restaurant, shop at a new store, or seek a service provider. Healthcare is not immune; in fact, a negative online presence