Recent research from Paychex shows that employees want to be empowered. Workers expect their employer to provide them with a high level of employee self-service. This includes things like allowing them to independently complete various HR related tasks.
A complementary poll of business owners, also conducted by Paychex, revealed that approximately half (53%) of employers with 500 employees or less do not currently offer their workforce any level of employee self-service.
“Today’s society has moved from being tech-enabled to tech-dependent, and with that shift has come an expectation for self-sufficiency in the workplace,” said Tom Hammond, Paychex vice president