When an employee wants to transfer to a new department, but isn’t qualified for the job, it seems like a fairly straightforward situation. But one offhand comment can quickly turn an open and shut case into a lengthy legal battle.
Jerberee Jefferson was a clerk in the finance department at Sewon America. She’d been taking technology classes and expressed interest in transferring to the IT department after discovering an open position. The department manager encouraged her interest and had Jefferson take the skills test required for the job.
But Jefferson didn’t pass the IT skills test. And