If you’re an SMB owner or manager, you’ve got a lot on your plate. First, you’ve got to keep a close eye on cash flow, accounts and expenses. Then there are new customers or clients to be found and existing ones to keep happy. On top of that, you have employees to manage (or if you’re a really small shop you may be doing the work of multiple employees). And, of course: You always have to stay one step ahead of the competition.
With so much to focus on, it can be difficult to find time to act on all