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Job Satisfaction Won’t Buy You Engagement

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Many managers mistakenly think that employee satisfaction can increase employee motivation. American psychologist Frederick Herzberg’s Motivation-Hygiene theory proposes that people are influenced by two factors: those that impact motivation and basic factors that influence job satisfaction. Motivation factors include challenging work, recognition, and responsibility. Hygiene factors consist of pay and benefits, supervision, working conditions, and job security (among others).

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