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How to Manage Subcultures in Your Organization

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This article originally appeared on Talent Economy.

You’ve felt it. Engineering believes sales overpromises. Supervisors roll their eyes at management. Operations thinks HR is a waste of time.

You are one company, but why aren’t you one team?

The issue is that you’re dealing with culture. And not just company culture — I’m talking about the nuance and power of subculture. It shows itself starkly when something that seems like a great idea to management is appalling to employees.

For example, United Airlines experienced this the hard way in March 2018 when they tried to implement a new bonus plan. They replaced

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