How Netflix Reimagined the Recruiter-Hiring Manager Relationship

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Recruiters and hiring managers work together all the time, but that doesn’t mean they’re really collaborating. Instead, it can often feel like a vendor-customer relationship: managers place orders, recruiters fill them by following predefined processes. Sure, there are discussions and adjustments, but it’s ultimately more about tactics than strategy.

But not at Netflix. Just like the streaming service reinvented the way we watch movies, they’ve totally reimagined the relationship between recruiters and managers as a real consultative partnership, rather than transactional order-taking.

This is the centerpiece of Netflix’s “culture of recruiting,” where finding and

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