This might sound like a strange comment coming from a training consultant, but all performance problems are not solved with training. It’s true. When companies are faced with performance challenges, they need to figure out what the challenge is and address it. The question becomes “What’s the right way to do it?”.
At this year’s Association for Talent Development (ATD) International Conference and Expo, I had the opportunity to participate in a two-day certificate program on Improving Human Performance, which focused on the Human Performance Improvement (HPI) Model. We were also fortunate to have as our facilitator Mason Holloway,