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Have No Fear, the Robot Revolution is NOT Here

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We’ve seen it in I, Robot, Ex Machina and RoboCop; the formidable takeover of the human race by machines, or more specifically, artificial intelligence (AI). But is the threat of the robo-revolution real or is it just our 21st century anxiety getting the better of us? Well, it depends what industry you’re in, but when it comes to customer service, we need to pump the breaks – it’s not all doom and gloom.

Artificial Anxiety

The future holds worries for many workers in the customer service industry about what their job might look like in a post-apocalyptic world overrun

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